Frequently Asked Questions
- My username or password doesn’t work.
- How do I change plans or cancel my subscription?
- What is an Admin account? How is it different from a User account?
- How do I edit a user profile?
- How do I create a new user? (Family Admins only)
Using the Program
- How do I get started?
- What is the Baseline Test?
- What are the Intensity Activities?
- What is a Progression?
- How often should I do the program?
- How should I use conceptualization and visualization when doing the program?
- How do I check my progress?
- What are the scores (how are they different from digit spans)?
- Why am I in Kick-Start? How do I get out?
- How to Set Up Automatic Email Notifications