Frequently Asked Questions

System Requirements

Simply Smarter is designed to be used with Desktop, Laptop or Chromebook computers only. A hardware keyboard for typing in responses is required. We do not support using tablets, iPads, smartphones, iPhones or other similar devices. Full versions of Windows, MacOS or ChromeOS are the only supported operating systems.

Browser Requirements

Windows: Chrome, Firefox or Edge browser. Internet Explorer is NOT recommended.

Mac: Safari, Chrome or Firefox

Chrome OS: Current versions (generally 2020 updates or newer preferred, to match current Chrome browser versions on Mac & PC).

NOTE: You may experience issues with older computers, slower internet connections or outdated operating systems. We recommend a fast broadband connection and keeping your computer up to date.

Billing/Subscriptions/Login/Accounts

Using the Program

Technical Issues